Effective Monday, October 26th, we are asking students and parents to utilize the following link to report a technology device issue. This new system replaces the chromesupport@crsd email system. The two biggest advantages to this system are that the ticket will go directly to a technician, and the parent/student will be able to see the status of the tickets they have entered.
Students and parents will use the new ticket system to submit a ticket for help. It will also allow them to see the status of existing tickets.
To use the system, you will need to set up an account. This will require a unique email address, school name, first and last name, and phone number. Help ticket requests must also include a student ID and a brief description of the issue.