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IMPORTANT BUSZONE / BUS NUMBER UPDATE SCHEDULED FOR
FRIDAY, MARCH 1

Dear Council Rock Community,

On Friday, March 1, the BusZone app will be updated.  

Please note the update may affect the app and/or bus number your student rides.  

Routes, stops and schedules will NOT be affected. 

  • Several of our existing diesel buses are being replaced with new propane buses.
  • App users may experience issues using BusZone on Friday, March 1.
  • Some (not all) bus numbers will change due to this update.
  • Our Transportation Department will work to get bus number changes to school principals by Thursday, February 29.
  • There are no changes to routes, stops, or bus schedules. The only change is the vehicle number.
  • Updated bus numbers will appear in the Home Access Center (HAC) beginning Saturday, March 2.
  • Parents should double-check their student's bus number on the HAC at this link beginning March 2.
  • BusZone is expected to return to normal functionality on Monday, March 4. 

Please call the Council Rock Transportation Department at 215-944-1010 if you have any questions or concerns.

Thank you for your attention. 

The Council Rock Transportation Department

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Important dates and reminders:   

  • Dates:
    1. July 21, 2023 - Daycare request form deadline
    2. August 21, 2023 - Bus information is live in HAC
    3. September 5, 2023 - First Day of School for Grades K-6, 7 & 9
    4. September 6. 2023 - All Students Report
    5. August 21, 2023 to September 15, 2023 - black out period for busing changes
  •  Reminders:
    1. Durham's Bus Tracking App, BusZone, will be available for the 23-24 School Year!
      • A flyer with more information is available [here] 
      • StopFinder use will be discontinued after ESY 2023.
    2. If your student will attend a daycare next year, please use the Day Care Transportation Request (Also) located under Resources on this page.
    3. Check your student's bus information as soon as available in HAC, AND again just before school starts as changes do occur.  
    4. Similar to prior years, a black out period for changes will be in place at the beginning of the school year.
      • No change requests will be processed or implemented during that time frame unless it is an urgent safety concern.
      • During the blackout period, Durham is given final routes, completes dry runs, and drivers take the time to learn & acclimate to routes without frequent changes.
      • Only urgent safety concerns will be evaluated during this period.
    5. Changes are implemented on Mondays and Thursdays
      • Updates will be implemented on the next available implementation day with at least 2 days lead time to ensure communication reaches the driver
    6. Students should arrive 10 minutes prior to stop time in HAC.
      • Pick-up time may differ slightly from the time noted on HAC as stops or the order of bus stops may need to be changed.

We ask parents to be patient during the first few weeks each new school year. Drivers need time to settle into routes and adjust to the needs of their passengers. We are especially mindful of the kindergarten and first-grade students during this time. Additionally, individual schools may extend the time for loading each bus to ensure all students are placed on correct buses.

While afternoon drop off times are provided, these times are estimations. We make every effort to honor schedules; however, traffic, construction, and road conditions can impact routes. Keep in mind, each bus has multiple tiers each morning and afternoon. Tiers begin with high school, then middle or non-public school, and finally elementary school. Delays in one tier can impact following tiers.

We appreciate the community's understanding that pick up and drop off times fluctuate with ever-changing road conditions.
If we become aware of delays, we communicate information via text and/or email to impacted bus routes.  

The first few weeks of school are understandably very busy for the Transportation Department. The volume of requests is far heavier than any other time of year.
We request that you use email as the primary means of contacting the department for routine requests, and only use one method of communication.
Avoid contacting the department multiple times. All requests are logged and processed as quickly as possible. Multiple requests cause duplication of effort and delays response time. Every effort is made to respond timely to each request.

TRANSPORTATION DEPARTMENT CONTACT INFORMATION

 

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Hours: 6:00 AM to 5:00 PM
Phone: 215-944-1010
Email: transportation@crsd.org
TRANSPORTATION STAFF CONTACT INFORMATION

DURHAM CONTACT INFO

Phone: 267-523-2701  
Option 1 - Newtown Dispatch
Option 3 - Newtown Supervisor
Option 7 - Durham General Manager

Hours: 5:30 AM to 5:30 PM

Wrightstown Depot: 267-523-2701
Option 2 - Wrightstown Dispatch
Option 4 - Wrightstown Supervisor 

Hours: 5:30 AM to 5:30 PM

Lost Item? Contact Newtown or Wrightstown Dispatch!
267-523-2701 option 1 or 2

RESOURCES