What should you do if you experience a problem accessing Office 365?
Students should go to the Library and ask that a BigWebDesk ticket be put in, and the CRSD IT Department will troubleshoot the issue.
Can students send or receive email to or from email addresses outside CRSD.org?
No. The email functionality is limited to messages to and from CRSD.org and/or students.CRSD.org. Students can send email messages to their teachers and to other students within the district.
Can you access Office 365 Outlook from a smartphone?
Yes. Configuration steps vary by smartphone, but generally, you will need to add an Exchange ActiveSync email account to your phone with the following settings:
Username:<your current CRSD network username>
Password: <your current CRSD network password>
Domain: <leave this setting blank>
Can you access Office 365 using the mobile app from the Apple Store/Google Play store?
No. We are not currently licensed for the mobile app on Android or iOS.
As an alternative, you can put your mobile device web browser into "Desktop View" and access the Office 365 website that way. This seems to work on most new tablets and phones.