• Welcome to the Council Rock Transportation Department.

    Hopefully everyone had a safe, relaxing, and fun summer! 

    The Council Rock Transportation Team, worked hard this summer toprepare for the upcoming 2021/2022 school year. Some important dates to remember as the first day of school approaches:                            

    • If your student will attend a daycare next year, please use the Day Care Transportation Request Form located under Resources on this page.
      • The deadline to submit a daycare request form has passed
      • If an immediate change or addition is needed, please fill out the Day Care Request AND call the Transportation Department to notify us and we will process the request as quickly as possible  
    • There is a current list of daycare providers to which the district provides busing. If you do not see a daycare listed please email us to find out if we bus to that location.
    • The FirstView Bus Tracking App is available for the first day of school, student IDs and "security codes" are available in HAC along with the bus information
      • Security Codes are located in the Shuttle Stop section of the Bus Information in HAC
    • Bus info is live in HAC as of August 16, 2021
      • Please be sure to double check your student's bus information in HAC now, and again right before school starts as some minor changes may occur  
    • Similar to last year, there will be a black out period for changes at the beginning of the school year.
      • Blackout period will be 8/16/21 to 9/13/21. No change requests will be processed or implemented during that time frame.
      • During that time, the completed routing is transmitted to First Student who will complete dry runs and allow our drivers time to learn and acclimate to the routes without having to adapt to changes.
      • Only urgent safety concerns will be evaluated during that two week period when our drivers perfect the routes.
    • Students should arrive 10 minutes prior to the time indicated in HAC until a routine is established. The pick-up time may differ slightly from the time noted on HAC as stops or the order of bus stops may need to be changed.

    We ask parents to be patient during the first two weeks of the new school year. Our drivers need that time to settle into their runs and adjust to the needs of their passengers. We are especially mindful of the kindergarten and first-grade students during this time. Additionally, individual schools extend the time for loading each bus to ensure that all students are placed on the correct bus. While afternoon drop off times are provided, these are the optimal (earliest) estimations. We make every effort to honor our schedules. However, traffic and varying road conditions throughout the district can greatly impact our buses which all begin with High School routes, then Middle School or Non-public Schools and finally one or two Elementary School routes. We appreciate parent’s patience and understanding as drop off times may fluctuate due to changing conditions. If we become aware of delays beyond 10 minutes, we communicate information via text and/or email to impacted bus routes using Blackboard.  

    The first four weeks of school are understandably very busy for the Transportation Department. The volume of requests is far heavier than any other time of year. We request that you use email as the primary means of contacting the department, and only use one method of communication. Avoid contacting the department multiple times. All requests are logged and handled as quickly as possible. Multiple requests leads to duplication of effort within the department and delayed response times. Rest assured every effort is made to respond timely to every request, no matter how it is received.

  • FIRST STUDENT CONTACT INFO
    Hours: 5:30 AM to 5:30 PM
    Phone: 267-757-0413