• C.R. South Student Help Desk:

    Where to go for Help if you Have an Issue

    If you are experiencing a problem or would like additional help, please see below for the appropriate person to contact:

    Issue

    Person

    Email

    Website for more Information

    Student Password issues: Google / Canvas/ HAC (student) 

    Mrs. Gessner

    hgessner@crsd.org

     ___

    HAC (Parents)

    HAC Support

    HACsupport@crsd.org

     https://www.crsd.org/Page/53686

    Class missing from Canvas Dashboard

    Teacher of the Class

    Chrome Support

    Teacher email

    chromesupport@crsd.org

     Teacher website

     ___

    Google Meet / Zoom Meeting Link

    Teacher of the Class

    (Check Canvas page for link)

     ___

    App (Kami, NewsELA, Flipgrid, etc)

    Teacher of the Class

    Technology Integration Specialist

    Library Media Specialist

    Teacher email - check Canvas

    ___

    TIS Mrs. Caruso - ccaruso@crsd.org

    TIS Mrs. Tomlinson -  atomlinson@crsd.org

    ____

    Librarian - Dr. McCowan - smccowan@crsd.org

    Librarian - Mr. Kusters - dkusters@crsd.org

     Search Google for the problem

    Google Drive help

    Library Media Specialist

     

    Dr. McCowan - smccowan@crsd.org

    Mr. Kusters - dkusters@crsd.org

     ___

    Hardware for CRSD CB (keys, mic, video not working, Broken/lost stylus, lost/broken charger cord)

    Chrome Support

    chromesupport@crsd.org

     ___

    WiFi Issues (dropping connection, removed from virtual meetings, etc) 

    WiFi provider (Comcast, Verizon, etc.)

     ___

    DIRECTIONS FOR FIXING WIFI ISSUES ON A CB

    Online Textbook issues

    Teacher

    Department Chair

    District Coordinator

    Teacher/Department Chair/District Coordinator

     ___

    Canvas General Questions

       

    CANVAS STUDENT GUIDE

    CANVAS PARENT GUIDE