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C.R. South Student Help Desk:
Where to go for Help if you Have an Issue
If you are experiencing a problem or would like additional help, please see below for the appropriate person to contact:
Issue
Person
Email
Website for more Information
Student Password issues: Google / Canvas/ HAC (student)
Mrs. Gessner
___ HAC (Parents)
HAC Support
Class missing from Canvas Dashboard
Teacher of the Class
Chrome Support
Teacher email
Teacher website
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Google Meet / Zoom Meeting Link
Teacher of the Class
(Check Canvas page for link)
___ App (Kami, NewsELA, Flipgrid, etc)
Teacher of the Class
Technology Integration Specialist
Library Media Specialist
Teacher email - check Canvas
___
TIS Mrs. Caruso - ccaruso@crsd.org
TIS Mrs. Tomlinson - atomlinson@crsd.org
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Librarian - Dr. McCowan - smccowan@crsd.org
Librarian - Mr. Kusters - dkusters@crsd.org
Search Google for the problem Google Drive help
Library Media Specialist
Dr. McCowan - smccowan@crsd.org
Mr. Kusters - dkusters@crsd.org
___ Hardware for CRSD CB (keys, mic, video not working, Broken/lost stylus, lost/broken charger cord)
IT Deparment
___ CRSD Student Helpdesk Portal Request a Chromebook
IT Department
___ CRSD Student Helpdesk Portal WiFi Issues (dropping connection, removed from virtual meetings, etc)
WiFi provider (Comcast, Verizon, etc.)
___ Online Textbook issues
Teacher
Department Chair
District Coordinator
Teacher/Department Chair/District Coordinator
___ Canvas General Questions
